Privacy Policy

This privacy policy refers to both Rogers Industries ACN 050 046 752, referred to as "RI" in the policy and Southern Region Distributors Pty Ltd ACN 102 480 553, referred to as "SRD" in the policy.

Collection, Use and Disclosure

1.1 RI and SRD collect personal information to help us manage the relationship with our clients.

1.2 Information collected will be held by each or either of RI or SRD

1.3 RI and SRD collect information which may include information of a personal nature:

Directly, during our visits to retailers and the trade
Directly, from application forms
Directly and indirectly, from correspondence and online interaction
Indirectly, from our principals

1.4 Information of a personal nature would include (but is not limited to) names, addresses and contact details.

1.5 RI and SRD undertake never to sell any personal information to third parties

1.6 RI and SRD may share information collected from retail partners with one or all of our principals who may use it to:

Administer the customer's credit account
Initiate and administer marketing campaigns
Aggregate into reports
Improve the quality or consistency of services / products provided

1.7 Information shared by RI and SRD with principals will rarely be of a personal nature, other than:

The name of a proprietor, manager or other staff for the purpose of addressing correspondence and carrying our day to day duties.
Opinions given to RI or SRD by retail partner staff on the products and services provided by RI and SRD or our principals.

Quality

2.1 RI and SRD will make every effort to ensure that all information collected is accurate, complete and up to date.

2.2 RI and SRD will take reasonable steps to update information as soon as practicable after being notified that information held is inaccurate, incomplete or out of date.

Security

3.1 RI and SRD will take all reasonable steps to protect the personal information held from misuse and loss and from unauthorised access, modification or disclosure.

3.2 Information no longer required by either RI or SRD will be effectively destroyed in accordance with the National Privacy Principals.

Access and Correction

4.1 RI and SRD will provide free of charge, personal information held on a particular individual to that individual, upon receiving a written request, except where:

Providing access would reveal the intentions of RI or SRD in relation to negotiations with the individual in such a way as to prejudice those negotiations
Where providing access would reveal evaluative information generated within RI or SRD in connection with a commercially sensitive decision-making process
The request for access is frivolous or vexatious in accordance with National Privacy Principles.

4.2 If RI or SRD cannot reveal specific personal information held upon receiving a request described in 4.1, we will notify of the reasons in writing.

Updates and Infomation